Returnly

Returnly is a digital returns solution — think: making it simple to send back a dress that doesn’t fit — that was acquired by Affirm in 2021. Affirm came to us to create a new campaign that could help get the word out about the ways Returnly helps businesses streamline their processes, save money and increase customer satisfaction. The campaign included video, digital and social executions.

We started with a video, putting together 0:30 and 0:15 cuts that used fun, energetic vignettes to show why Returnly is so compelling for merchants and customers.

We supported the video with a campaign of display advertising, bringing the idea and visuals of the video to banners and social.

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